As a seasoned Technical Program/Product Manager, I bring over a decade of robust experience in program management, strategic operations, and technical expertise to the table. My unique ability to forge strong customer relationships and enhance customer retention rates has consistently resulted in successful and mutually beneficial business partnerships. I am a strategic leader, adept at training, developing, and nurturing high-performing teams to optimize their potential and drive revenue growth. My proven track record in devising and implementing innovative processes and procedures has not only streamlined workflow but also significantly increased sales and retention rates, all while delivering top-tier service on every project. With a PMP certification and a Master's degree under my belt, along with multiple AWS certifications, I am well-equipped to navigate the complexities of the tech industry. My professional prowess is further validated by 19 recommendations on LinkedIn, each one a testament to my exceptional body of work. I have had the privilege of leading Uber's first acquisition and taking Aurora Innovation public, milestones that underscore my ability to drive growth and innovation. Now, I am eager to leverage my extensive experience and skills to help others navigate their career paths as a Career Coach. My deep understanding of the tech industry, combined with my leadership and strategic planning skills, makes me an ideal guide for those looking to maximize their career potential. Let me help you unlock your full potential and achieve your career goals.