I have spent 20+ years leading transformation at the intersection of customer success, platform strategy, and ecosystem growth, working with Fortune 100 companies, high-growth startups, and public sector organizations across the US, EMEA, and LATAM. Throughout my career, I have led dozens of acquisitions driving hundreds of millions in ARR, built partner ecosystems unlocking $300M+ in new revenue, and developed 75+ use cases to bring complex technology solutions to market. My work consistently focuses on aligning people, platforms, and partners to deliver measurable outcomes.

As a Director at Cisco, I built and scaled the customer success strategy for a $3B+ ARR portfolio, leading a 50+ person cross-functional team that unified fragmented functions and drove ~18% YoY ARR growth. I led SaaS partnership and acquisition strategy across multiple deals, unlocking $300M+ in ARR and establishing long-term growth platforms. As VP of Customer Success at a Series A startup, I scaled the user base from 30 to 1,500+ in under six months while building the function, metrics, and team from scratch. At PwC, as Director of Consulting, I led global transformation programs across $30B to $60B enterprises, advising senior executives on complex transformations—from SaaS operating models to large-scale partner and acquisition integrations.

As a coach, I work with leaders operating in complex, fast-moving environments, who are stepping into bigger roles or navigating high-stakes transformation. Many are looking to complement their technical strengths and sharpen how they lead across teams, influence senior stakeholders, and turn ideas into action. I help them cut through ambiguity, build confidence in their decision-making, and lead with clarity and impact.

Clients say I bring a mix of sharp challenge and grounded support. I ask the questions others avoid, help surface blind spots quickly, and create a space where people can think clearly and act decisively. They leave our sessions not just with insight, but with a clear path forward and the confidence to execute it.

When I’m not coaching, you’ll find me moving fast - on skis, mountain bikes, or motorcycles - or exploring new places through food, wine, and conversation. I’m also a strategy and board game enthusiast, always drawn to systems, patterns, and the decisions that shape outcomes.